OpsGenie shuts down April 2027

The self-hosted OpsGenie replacement that actually tells you why the alert fired

OpsGenie pages you. You still spend 45 minutes figuring out what happened. Wachd pages you with the answer already included — commits, logs, metrics, plain English. Runs inside your own cluster. Free and open source.

What OpsGenie never solved

OpsGenie was good at routing — getting the right alert to the right person at the right time. That part it did well.

What it never did: tell you anything useful about the alert itself. You still got paged with a title like HighErrorRate firing and then spent the next hour in Datadog, GitHub, and Slack trying to piece together what actually happened.

Wachd does that investigation automatically before the page even reaches you. By the time your phone rings, the probable cause is already written.

Wachd vs OpsGenie

OpsGenieWachd
Self-hosted
Air-gapped / offline mode✓ (Ollama)
AI root cause analysis
On-call scheduling
Escalation chains
Per-user notification rules
Slack + email + SMS + voice
Data stays in your cluster
SSO (Entra, Okta, Google)
Open source license✓ Apache 2.0
PricePer user SaaSFree

How the root cause part works

No black box. Here is exactly what happens when an alert fires:

Alert fires

Grafana, Datadog, or Prometheus sends a webhook to Wachd. Signature validated, event queued.

Context collected

Wachd pulls the last 10 commits from GitHub, 30 minutes of error logs from Loki or Datadog, and metric history from Prometheus around the alert time. Automatically.

PII stripped

Every email address, IP, account ID, and API key is removed before anything touches the AI backend. Non-negotiable.

AI runs the correlation

Ollama (local, no outbound calls), Claude, OpenAI, or Gemini — your choice. Builds a timeline: what changed, what broke first, probable cause.

You get paged with context

SMS, voice call, email, or Slack. The message includes the probable cause and a suggested action — not just an alert title.

Who it's actually for

You're migrating off OpsGenie and don't want SaaS again

The whole point of self-hosting is that your incident data, on-call schedules, and alert history stay inside your cluster. Wachd was built for that from day one.

Your team works in a regulated environment

Air-gapped mode runs Ollama in-cluster with zero external API calls. Nothing leaves your VPC.

Your on-call engineers waste time on context gathering

If the answer to every 3am page is 45 minutes of tab-switching before you understand what happened, that's the problem Wachd is solving.

You want OpsGenie-style flexibility without the bill

Time-window rotations, multiple layers, self-service overrides, per-user notification rules. Apache 2.0, no per-user fees.

Migrating from OpsGenie

April 2027 is closer than it looks if you have multiple rotation layers and a bunch of integrations to move. Rough timeline for a mid-size team:

Day 1

Deploy Wachd on your cluster. Point one Grafana webhook at it. Fire a test alert. See the AI output.

Week 1–2

Recreate your on-call schedules and escalation chains in Wachd. Run both in parallel.

Week 3–4

Move all integrations. Validate notification preferences per engineer.

Week 5

Cut over. Keep OpsGenie as a silent fallback for one week.

Week 6

Done. Export your OpsGenie incident history before the deadline.

Try it before the deadline pressure hits

Deploys in under 30 minutes on any Kubernetes cluster. Apache 2.0, no account required. Your data stays where it belongs.

Questions? sales@wachd.io or join the Discord.